For all enquiries please contact us at - TrustGrading@gmail.com
Alternatively post/return products to:
9 Creswick Road
London
W3 9HG
All TCG products will be shipped for release date or after release date, which will be displayed on the products page.
If no date is stated on the product page, this means it has passed and can be shipped out as soon as possible, usually within 2 business days.
There is a set fee of £2.99 for delivery on all all order below £30, which is automatically adjusted in the shopping cart.
For any orders that do not arrive within 7 working days from estimated delivery, will be fully refunded (including postage cost), just simply email our team and we will get this sorted for you.
All Pre-Orders for TCG products only, have the right to be cancelled/amended by the consumer, simply send us an email outlining the order you wish to amend or cancel and we will do so.
As for returns, you have the right to return any TCG product within 14 days of it being delivered, providing it is returned brand new and unused. Please note any return delivery costs will be the responsibility of the consumer, unless the item has arrived damaged.